Information We Collect:
Information Collected Automatically. Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website. For example, we automatically collect your IP address, for Bluestem internal use only, such as to help us diagnose problems with our server and administer our website. We also automatically track certain information about your activities on our website such as the type of web browser you are using and click stream data. If you are a registered Bluestem customer, we link this automatically collected data to the personally identifiable information we collect about you described below. We use this information to do internal research on your interests and to help us better understand and serve you.
Information You Send To Us. If you choose to provide us with personal information, such as by sending us an e-mail or by filling out a form with your personal information and submitting it to us through our website, we collect the personal information that you provide to us. For example, if you register or sign up for an account with us, we collect your name, e-mail address, and password. If you place an order with us, we collect the personally identifiable information that you provide to us such as your shipping, billing and payment information. From time to time Bluestem may give you the opportunity to participate in contests or surveys on our website. If you participate, we will request certain personally identifiable information from you. Participation in these contests is completely voluntary and you therefore have a choice whether or not to disclose this information.
Information About Your Transactions With Us. In addition, we collect your order information and purchase and payment history.
Cookies and Similar Files:
Our website may use “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardized place on your computer. By transferring these cookies. Bluestem assigns you a unique customer code and record locater. Information about your activity on our website can then be included in your customer record, which is stored within the Bluestem firewall. When you visit or return to our website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No personally identifiable information about you is stored on the cookie.
Most web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects or our website, including our shopping cart, may not work properly.
If you have Macromedia Flash installed on your computer, we may also use a file called a Flash Object to store your unique customer code and record locater on your computer. Unless deactivated by you, the Flash Object provides us with a backup method for recognizing you in the event that we are unable to identify your cookies.
Use of Disclosure of Information:
We use the information we collect about you to maintain, improve, and administer our website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience.
In order to carry out certain business functions, such as order fulfillment, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose personally identifiable information that we collect about you to these companies to enable them to perform these services, but they are required to safeguard the data and are not authorized to use it for any other purpose than completing their contractual requirements to Bluestem. For example, as a part of the normal process of completing your purchase, Bluestem may provide your personal data to a third-party payment processor, depending on your chosen method of payment. Please be aware that, because of the limitations of the systems used by some financial institutions the statement you receive from your credit card or financial institution may show the name of a third party payment processor instead of or in addition to the Bluestem name. In addition, we may share the information we collect with other companies with whom we have joint marketing agreements.
Bluestem does not share personally identifiable information about you such as your name, telephone number, e-mail address, and/or mailing address with anyone unless you agree in writing.
Links To Third Party Products and Services
While you are visiting or using the Bluestem website, you may be presented with an opportunity to purchase third-party products or services. These products and services are offered and supplied by independent companies not owned or operated by Bluestem. If you click on one of the presented offers you will be redirected to the site of the third party, and any information you provide in response to the offer will be collected and used by the third party and not by Bluestem. Information you provide to the third party and nay dealing you have with the third party will be governed by the privacy and other policies of that third party.
Deactivation of Your Account
You may also request deactivation of your Bluestem account by contacting Customer Care at the phone number or email address listed for the Customer Care Agent in the “Contact Us” section of the Bluestem website. Please note that some information may remain in our archived records after your account has been deactivated.
Bluestem Address for Written Requests
If you choose to indicate your preferences by mail, please be sure to include your exact name, mailing address, telephone number and specific preferences and send your written requests to the following address:
Bluestem Integrated, LLC
5301 S. 125th E. Ave.
Tulsa, OK 74146
We maintain physical, electronic, and procedural safeguards designed to help us protect your nonpublic personal information. When you establish an account at Bluestem, you choose a password to help protect your account information. A password is only as strong as you make it. You should select a unique password and keep it safe. You may change the password as necessary.
Bluestem sends an e-mail notice confirming acceptance of each order you place to the e-mail address you provided to us when signing up for a Bluestem account. If you receive a confirmation for an order you did not place, please e-mail or call Customer Care immediately. The contact information for Customer Care can be found “Contact Us” section of our website.